Garage Door Opener Not Working
Check wall controls, remote power, door locks and photo-eye conditions while leaving springs, cables and opener internals alone.
Keep guards, panels and safety devices in place. Stop whenever the next action needs tools, live testing, disconnection or access beyond the owner's manual.
Checks you can safely make
- Use the wall control
Try the fixed wall button from inside the garage. If it works while the remote does not, replace the remote battery and follow the model pairing instructions.
- Check lock and power modes
Look for Vacation Lock, Lock Mode, an unplugged opener or a tripped accessible GFCI. Reset a breaker or GFCI only once and never use an extension cord.
- Inspect the photo eyes
From floor level, remove loose objects blocking the beam and wipe the lens with a soft dry cloth. Note whether both indicator lights match the manual.
- Test the door only if safely disconnected
With the door fully closed, use the normal emergency release only as the owner manual allows, then stop if the door is unusually heavy, crooked or will not stay in position.
Common questions
Why does the remote fail but the wall button works?
A remote battery, lock mode or lost pairing is more likely than a motor fault. Use only the model's documented pairing process.
Can I repair a garage-door spring myself?
No. Springs and cables store dangerous energy and require specialized tools and training. Keep clear and call a qualified technician.
Sources and review basis
This guide limits itself to visible, non-invasive checks and uses current manufacturer or public-safety guidance.